Opleiding:
Intercultureel Bemiddelaar
De Intercultureel Bemiddelaar vormt de brug tussen bewoners en medewerkers in de Fedasil-opvangcentra. Hun doel is eenvoudig maar essentieel: het bevorderen van wederzijds begrip, vertrouwen en samenwerking tussen mensen met verschillende talen en culturen.
Binnen het project Bruggen Bouwen werd een onderzoek uitgevoerd naar de rol en inzet van interculturele bemiddelaars binnen de asielopvang. Vertrekkend vanuit de dagelijkse praktijk in opvangcentra brengt dit rapport in kaart hoe interculturele bemiddelaars bruggen slaan tussen bewoners en medewerkers, tussen bewoners onderling, en tussen de opvang en de bredere samenleving, in een context van grote taal- en cultuurdiversiteit.
Het rapport schetst waar interculturele bemiddeling vandaag het verschil maakt, welke uitdagingen zich stellen in de samenwerking en positionering, en welke voorwaarden nodig zijn om deze functie duurzaam te versterken. Het biedt zo een basis voor verdere reflectie, beleid en praktijkontwikkeling rond interculturele bemiddeling in de asielopvang.
Het rapport is beschikbaar op aanvraag, via e-mail: jasmien.sirfouq@thomasmore.be
Downloads
Train The Trainer - Manual
Reflection Book
5 modules
Communication & Mediation
Cultural Sensitivity
Analytical Assessment Skills
Resilience & Self-care
Teamwork & Collaboration
Dr. Aleidis Devillé
Project Manager
Projecten
Module 1:
'Communication & Mediation' - Downloads
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[/dsm_icon_list_child][dsm_icon_list_child text="Bingo Cards" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Bingo-Cards.pdf" url_new_window="on" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Code of Ethics" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Code-of-Ethics.pdf" url_new_window="on" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="De-Escalation - Cases" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/De-esacalation-Cases.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Ethical Dilemma - Cards" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Ethical-Dilemma-Cards.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Jargon Bingo - Terms" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Jargon-Bingo-Terms.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Mediation - Cases" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Mediation-Cases.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Teach-Back - Cases" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Teach-Back-Cases.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][/dsm_icon_list]Module 2:
'Cultural Sensitivity' - Downloads
[dsm_icon_list icon_color="#94CED4" icon_background_color="#FFFFFF" icon_padding="4px" icon_font_size="15px" text_indent="20px" _builder_version="4.27.5" _module_preset="default" text_font="|300|||||||" text_font_size="16px" custom_margin="0px||||false|false" custom_padding="0px||||false|false" link_option_url_new_window="on" custom_css_free_form="selector a:hover {|| text-decoration: underline;|| }" border_radii_icon="on|8px|8px|8px|8px" box_shadow_style_icon="preset1" box_shadow_blur_icon="11px" global_colors_info="{}"][dsm_icon_list_child text="Presentation Module 2" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Presentation-Module-2-Cultural-Sensitivity.pptx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]
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[/dsm_icon_list_child][dsm_icon_list_child text="Bridge-Building Simulation" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Bridge-Building-Simulation-Cases.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Communication Switch Arena - Cards" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Communication-Switch-Arena-Cards.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="CQ Component - Cards" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/CQ-Component-Cards.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Cultural Intelligence (CQ)" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Cultural-Intelligence-CQ.pdf" url_new_window="on" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Cultural Mirror Line - Statements" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Cultural-Mirror-Line-Statements.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Culture Contrast Walk - Pictures" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Culture-Contrast-Walk-Pictures.zip" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Decentering in Action - Cases" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Decentering-in-Action-Cases.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Empathy Mapping - Cases" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Empathy-Mapping-Cases.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="High- and Low-Context Cultures" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/High-and-Low-Context-Cultures.pdf" url_new_window="on" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Iceberg Model - Edward T. Hall" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Iceberg-Model-–-Edward-T.-Hall.pdf" url_new_window="on" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Schwartz Values Model" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Schwartz-Values-Model.pdf" url_new_window="on" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Six Tools for Inclusive Communication" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Six-Tools-for-Inclusive-Communication.pdf.pdf" url_new_window="on" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="The Iceberg in Motion - Situation List" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/The-Iceberg-in-Motion-Situation-List.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][/dsm_icon_list]Module 3:
'Analytical Assessments Skills' - Downloads
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[/dsm_icon_list_child][dsm_icon_list_child text="Decision Paths - Cases" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Cases-Decision-Paths.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Intervision Circle - Cases" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Cases-Intervision-Circle.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Peel the Layers - Cases" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Cases-Peel-the-layers.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Spot the Signals - Pictures" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Spot-The-Signals-Pictures.zip" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Zoom - Cases" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Zoom-Cases.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][/dsm_icon_list]Module 4:
'Resilience & Self-Care' - Downloads
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[/dsm_icon_list_child][dsm_icon_list_child text="Emotional Load in Mediation - Reflection Worksheet" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Reflection-Worksheet-%E2%80%93-Emotional-Load-in-Mediation.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Coping Style Inventory - Template" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Template-Coping-Style-Inventory.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="My Self-Care Compass - Template" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Template-My-Self-Care-Compass.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="My Stress Map - Template" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Template-My-Stress-Map-.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Resilience Resource Mapping - Template" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Template-Resilience-Resource-Mapping.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Energy Givers & Drainers - Template" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Template-%E2%80%93-Energy-Givers-Drainers.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][/dsm_icon_list]Module 5:
'Teamwork & Collaboration' - Downloads
[dsm_icon_list icon_color="#94CED4" icon_background_color="#FFFFFF" icon_padding="4px" icon_font_size="15px" text_indent="20px" _builder_version="4.27.5" _module_preset="default" text_font="|300|||||||" text_font_size="16px" custom_margin="0px||||false|false" custom_padding="0px||||false|false" link_option_url_new_window="on" custom_css_free_form="selector a:hover {|| text-decoration: underline;|| }" border_radii_icon="on|8px|8px|8px|8px" box_shadow_style_icon="preset1" box_shadow_blur_icon="11px" global_colors_info="{}"][dsm_icon_list_child text="Presentation Module 5" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Presentation-Module-5-Teamwork-and-Collaboration.pptx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]
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[/dsm_icon_list_child][dsm_icon_list_child text="Roles IM" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Roles-IM.pdf" url_new_window="on" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
[/dsm_icon_list_child][dsm_icon_list_child text="Team Case Scenarios - Fedasil Context" font_icon="||fa||900" use_tooltip="on" tooltip_background_color="#94CED4" tooltip_padding="5px|10px|5px|10px|true|false" tooltip_max_width="200px" url="https://www-static.inclusivediversity.be/wp-content/uploads/2026/02/Team-Case-Scenarios-%E2%80%93-Fedasil-Context.docx" _builder_version="4.27.5" _module_preset="default" text_font_size="16px" tooltip_font="||||||||" tooltip_font_size="12px" custom_margin="||||false|false" global_colors_info="{}"]download
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